Medical Administrative Assistant

Job details


$21.07–$26.34 an hour

Job type

Full Job Description


Department: NEUROLOGY
Reports to: Manager
Scale/Grade: A005
Salary Range:$21.07 – $26.34 PER HOUR (Commensurate with experience and consistent with UHN Compensation Policy)
Hours: 8 HOURS PER WEEK; Shifts: 2
Status: TEMPORARY PART-TIME (6 months with possibility to full-time)


The Medical Administrative Assistant I utilizes knowledge of medical terminology and exercises judgment or decision-making to provide secretarial and clerical services, in support of professional/medical personnel, including: providing word processing/typing services for assigned personnel; performing reception responsibilities; maintaining written and/or electronic calendar/schedules; administering and monitoring billing procedures and budgeting records; providing support with small and/or informal meetings/events; maintaining and modifying confidential medical electronic/paper filing/retrieval methods, systems, and/or formats; providing functional supervision to lower classified clerical position(s); ensuring the efficient operation of the office; performing other related clerical activities; performing cross-functional responsibilities, as assigned; performing other duties consistent with the job classification, as required.


  • Completion of Grade XII or recognized equivalent
  • Completion of recognized medical secretarial arts program at the diploma level or equivalent
  • Strong knowledge of medical terminology required
  • Minimum of (1) one year of related medical and secretarial experience.
  • Previous on-the-job computer/word processing, database and spreadsheet software experience required
  • Experienced and comfortable, handling a diverse array of patients
  • OHIP billing experience is required
  • EPR (Electronic Patient Record) & PHS (Pathways Healthcare Scheduling) experience is an asset
  • Very good interpersonal and customer service skills
  • Excellent organization and time management skills
  • Good verbal and written communication skills.
  • Ability to work well under pressure
  • Ability to use good judgment in assessing difficult situations
  • Proven ability to work independently and as a team player
  • Ability to perform duties in a self-directed manner required
  • Experience working in a health care environment within a teaching hospital preferred


Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

Posting date: November 1, 2022 – Closing Date: Until Filled

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN’s attendance management program, and possess all the required experience and qualifications should apply.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted. University Health Network has a diverse workforce and is an equal opportunity employer.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide for the open position. Applicants need to make their requirements known when contacted.

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