Merchandising Technician/Cashier

Job Posting #904838

Position: Merchandising Technician/Cashier
Site: Toronto Western Hospital Shoppers Drug Mart with possibility of cross coverage at Toronto General and Princess Margaret Hospital Outpatient Pharmacy
Department: Outpatient Pharmacy
Reports to: Outpatient Pharmacy Manager
Salary: $18.79 – $23.48 per hour
Hours: 37.5 hours/week
Status: Temporary Full Time (12 months)

University Health Network (UHN) is looking for an experienced professional to fill the key role of Merchandising Technician in our Outpatient Pharmacy Department.

The Energy of the City. The Rewards of a Great Career.

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. Find out about our purpose, values and principles here.


As a member of the Toronto Western Hospital Shoppers Drug Mart, the MERCHANDISING TECHNICIAN is responsible for maintaining responsibility for ordering, receiving, and pricing prescription and non-prescription items for multi-site outpatient pharmacies; performs merchandising and cashier functions; organizing revenue-generating promotions to attract customer interest; provides great customer service; coordinating the return of stale-dated merchandises and other products; communicating with other Pharmacy personnel; performing technical functions in support of the Pharmacy; performing cross-functional duties, within scope of authority; performing other duties consistent with the job classification, as required. Requires lifting items or bending, such as cases of nutritional products greater than 15lbs which are sold by the case, merchandising/stocking cases of beverages. Requires standing 95% of the shift. Requires assisting with packaging and sending prescription deliveries and reconciling invoices. Requires compression stockings fitting for patients and/or customers and coordination of compression stockings sales.


  • Grade 12 or recognized equivalent
  • One (1) year related merchandising experience preferably in the healthcare industry
  • Very good verbal and written communication skills
  • Very good interpersonal skills
  • Very good organizational and time management skills
  • Computer Skills: MS Word and basic Excel an asset
  • Knowledge of Pharmacy operations, practices and regulations
  • Knowledge of applicable legislation i.e. Health Professions Regulations Act, etc.
  • Knowledge of Workplace Hazardous Material Information System (W.H.M.I.S.) requirements
  • Compliance with established confidentiality requirement
  • Satisfactory attendance
  • Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

PREFERRED: · Six months technical experience in a retail/community Pharmacy

If you are interested in making your contribution at UHN, please apply on-line. You will be asked to copy and paste as well as attach your resume and covering letter. You will also be required to complete some initial screening questions.

POSTED DATE: September 15, 2022 CLOSING DATE: Until Filled

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN’s attendance management program, and possess all the required experience and qualifications should apply.

UHN thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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